Refund & Cancellation Policy

Digital Content & Subscriptions

By purchasing or subscribing to The Magic Travel Genie, you acknowledge that access to the digital service begins immediately after payment.

The service consists of digital content generated by artificial intelligence and delivered instantly through the platform.

When Refunds May Apply

Refunds may be considered in the following situations:

• If you have not accessed your account or used any part of the service within 14 days of purchase
• If the service is defective or unavailable due to our error

In such cases, you may be entitled to a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.

Refunds are assessed on a case-by-case basis and may be refused if the service has already been accessed or used.

Subscription Cancellation

You may cancel your subscription at any time through your account settings.

Cancellation prevents future billing but does not automatically entitle you to a refund for the current billing period.

Current Service Status

The Magic Travel Genie is currently offered as a free service.

This refund policy will apply to any future paid subscriptions, trip passes, or premium features.

Third-Party Bookings

We do not process travel bookings directly.

Any bookings made through affiliate links on our platform are subject to the refund and cancellation policies of the respective third-party providers, such as airlines, hotels, or activity providers.

You should contact the provider directly regarding refunds for those services.

How to Request a Refund

To request a refund where applicable:

We aim to respond within 5 business days.

If a refund is approved, it will be processed within 14 days to the original payment method.

Policy Misuse

We reserve the right to refuse refund requests where we reasonably believe the refund policy is being abused or misused.